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CashLabs, LLC Privacy Policy

Last Updated August 20, 2018


CashLabs, LLC, (“we”, “us” or “our”) respects your privacy and we committed to protecting it through our compliance with this privacy policy (“Privacy Policy”).

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website CashLabs, LLC (our “Site”) or use our services (as provided under our User Agreement) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

  • On this Site.
  • In email, text and other electronic messages between you and this Site.
  • When and where available, through mobile and desktop applications you download from this Site, which provide dedicated non-browser-based interaction between you and this Site.
  • When you interact with our advertising and applications on third party websites and services, if those applications or advertising include links to this policy.
  • Via our Health Consultants and Labs.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or
  • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising} that may link to or be accessible from or on the Site.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may choose not to use our Site. By accessing or using this Site, you agree to this Privacy Policy. This policy may change from time to time and will be posted on the CashLabs LLC website. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


This Site is offered and available to users who are 18 years of age or older. We do not collect or maintain information from people we know are under 18 years old. If we obtain actual knowledge that a user is under 18 years old, we will use our best efforts to remove that person’s information from our database. If you are not 18 years of age or older, you must not access or use the Site.


We collect several types of information from and about users of our Site, including information:

  • by which you may be personally identified, such as name, mailing address, telephone number, or any other information defined as “Protected Health Information” under HIPPAA/HITECH and regulations (“personal information”)
  • that is about you but individually does not identify you, such as, time and date of visits to our Site, and/or
  • about your internet connection, the equipment you use to access our Site and usage details.

How We Collect Your Information

Member Information. We receive information related to a Member (“Member Information”) when:

  • You Provide Us Information, including when you register as a Member, schedule an appointment or otherwise communicate with us through our Site. This information may include:
  • Health Information (e.g. medical records, age, gender, health background, health status, prescribed and over-the-counter medications, Authorized Provider notes and diagnoses, medical number, driver0x2019s license number, laboratory testing results, insurance information);
  • Personal Information;
  • Demographic Information (e.g., ethnicity, marital status, sexual behavior, sexual orientation); and
  • Lifestyle Information (e.g., salary and level of education information).
  • Your Authorized Providers and Testing Laboratories Provide Information to Us (upon proper authorization from you);
  • When You Interact with the Site, as further described here;
  • We Create De-Identified Information. We do this by removing the information that personal identifies you from the Member Information otherwise collected.

Authorized Provider Information

We receive information related to an Authorized Provider (“Authorize Provider Information”) when:

  • You Provide Us Information, including when you register as an Authorized Provider, communicate with us through our Site, provide Authorized Provider notes on specific Members, send us an email or participate in a survey. This information may include Personal Information of the Authorized Provider.
  • We Verify Your Credentials
  • When You Interact with the Site, as further described here.

Visitor Information

We receive information related to a Visitor (“Visitor Information”) when:

  • You Provide Us Information, including when you communicate with us through our Site or send an email. This information may include, without limitation, Personal Information of Visitor.
  • When You Interact with the Site, as further described here.

Information We Collect When You Interact with the Site

As you use the Site or the Service, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locator (URLs) and third party tracking services, including:

  • Site Activity Information. We keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site.
  • Access Device and Browser Information. When you access the Site from a computer or other device, we may collect anonymous information from that device, such as your Internet protoc1 address, browser type and access times (collectively, “Anonymous Information”).
  • Cookies. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies to make the Site and Service easier to use, to make our advertising better, and to protect both you and CashLabs, LLC. You can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit If you do not accept Cookies, however, you will not be able to stay logged into the Site.

The information we collect when you interact with the Site may be Personal Information (e.g., if you are logged in) or Anonymous Information.

How We Use Your Information

Member Information. We will use your Member Information to:

  • Administer your account;
  • Process your payments and fulfill your orders;
  • Verify your identity as a Member;
  • Provide you with the Service and customer support;
  • Tailor the features, performance and support of the Site or the Service to you;
  • Market our Service and those of third parties we believe may be of interest to you;
  • Respond to your requests, resolve disputes and/or troubleshoot problems;
  • Improve the quality of the Site and the Service; and
  • Communicate with you about the Site and the Service.

In addition, we may use your Member Information or De-Identified Information to conduct research or allow others to do so, but only if you consent to the use of De-Identified Information for this purpose and, in the case of Personal Information, if you provide an additional consent to such use.

You can choose not to provide us with certain information, but this may limit the features of the Site or the Service you are able to use. You can also opt out of receiving certain optional communications from the Site such as our newsletters and advertisements by emailing us. Please note that if even if you opt-out, we may still send you certain Site and Service related communications.

Authorized Provider Information.

We will use your Authorized Provider Information to:

  • Administer your Account;
  • Verify your identity as an Authorized Provider;
  • Provide the Service to Members;
  • Respond to your requests, resolve disputes and/or troubleshoot problems;
  • Improve the quality of the Site and the Service; and
  • Communicate with you about the Site and the Service;

Visitor Information

We will use your Visitor Information to:

  • Market our Service and those of third parties we believe may be of interest to you;
  • Respond to your requests, resolve disputes and/or troubleshoot problems;
  • Improve the quality of the Site and the Service; and
  • Communicate with you about the Site and the Service.

Anonymous Information & De-Identified Information

We may use your Anonymous Information and De-Identified Information created by us without restriction. For example, we may, through our use of Cookies: keep you logged into our Site, track your session history, and tailor content to you. We may use search content or Anonymous Information to analyze usage patterns so that we may enhance the Site or the Service and improve our internal operations and the content of our software, notify Visitors about updates to our Site or Service, and improve the efficacy of our content and advertisements that appear on the Site.

How You Can Change or Remove Your Information

Modification of Information by CashLabs LLC. CashLabs LLC, cannot verify, modify or otherwise alter any of the Visitor Information, and will not verify, modify or otherwise alter any of the Member Information or Authorized Provider Information without the consent of the applicable Member or Authorized Provider, but CashLabs LLC, may correct any errors or modify any immaterial information at any time.

Modification of Information by Members and Authorized Providers

When such functionality available through the Service, Members and Authorized Providers will be able to update some of the information through the Site. In the meantime, requests to modify any information should be submitted directly to CashLabs LLC.

Limitations on Deletion of Information

You may request deletion of your Personal Information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Anonymous Information about your use of our Service. Once we disclose some of your Personal Information to third parties, we cannot access the Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures. After we delete Personal Information, we will retain De-Identified Data and will continue to use De-Identified Data as permitted under this Privacy Policy.

How We Protect Your Information

Steps we take to keep your information secure. We employ reasonable physical, electronic and managerial security methods to help protect against unauthorized access to Personal Information.

Risks inherent in sharing information

Please be aware that no data transmission over the Internet or data storage facility can be guaranteed to be perfectly secure. As a result, while we try to protect your Personal Information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Report Violations

You should report any security violations to CashLabs LLC.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time in the future. We will post any revised version of the Privacy Policy on this page. If we make any changes to it, we may also send you notice to the last email address you have provided to us. Continued use of our Service following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

The information we collect automatically is statistical data and may include personal information, but we may
maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including, but not limited to, by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Site according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Site.

The technologies we may use for this automatic data collection include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
  • Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of our the Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).


Some content or applications, including advertisements, on the Site are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.


We may disclose aggregated or de-identified information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Site users is among the assets transferred, and you agree to and do hereby consent to our assignment or transfer of rights to your personal information.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including responding to any government or regulatory request.
  • To comply with any state or local requirements regarding the disclosure of information for public health purposes, including reporting HIV and other sexually transmitted disease results to state public health regulatory bodies.
  • To enforce or apply our Visitor Terms of Use and our User Agreement and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website (www.adobe.com). If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
  • Promotional Offers from Us. If you do not wish to have your email address or other contact information used by
  • us to promote our own or third parties’ products or services, you can opt-out by logging into the Site and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes. If we have sent you a promotional email, you may send us a return email asking to be omitted from future promotional email distributions. This opt out does not apply to information provided by us as a result of a product purchase, warranty registration, product service experience or other transactions.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by adjusting your user advertising preferences in your account profile by checking or unchecking the relevant boxes.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative via their website.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.


We reserve the right to make changes to this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Site home page. All changes are effective immediately upon posting to this page; the date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes.

© 2023 CashLabs, LLC. All rights reserved.

CashLabs, LLC offers laboratory testing for wellness monitoring. Our tests are not intended to diagnose or treat disease, or to substitute for a physician's consultation. For regulatory reasons, our tests are not available in MD, NJ, NY, and RI.